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Terms & Conditions

Terms and Conditions

1. Introduction

1.1 About Us

Incorrect TM is a company specializing in interior design, product design, frontend design, and merchandising (hereinafter referred to as “we”, “us”, “our”, or “the Company”).

1.2 Acceptance of Terms

By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, please do not use our services.

2. GDPR Compliance and User Rights

2.1 Data Protection

We are committed to protecting your personal data in full compliance with the General Data Protection Regulation (GDPR). Our processing of personal data is based on the following legal grounds:

  • Explicit consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

2.2 User Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectification of inaccurate or incomplete data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

2.3 Consent

By using our services, you explicitly consent to:

  • Collection and processing of your personal data
  • Communication from us regarding our services
  • Use of cookies and tracking technologies as detailed in our Privacy Policy

3. Services and Products

3.1 Service Description

We provide services in:

  • Interior design
  • Product design
  • Graphic design
  • Photography
  • Editing

3.2 Service Limitations

  • We reserve the right to modify, suspend, or discontinue any service without prior notice
  • We do not guarantee uninterrupted or error-free service

3.3 Intellectual Property

  • All content, designs, and materials on our website and in our services are the property of Incorrect TM
  • Users may not reproduce, distribute, or create derivative works without explicit written permission

4. User Responsibilities

4.1 Account Creation

  • Users must provide accurate and current information
  • Users are responsible for maintaining the confidentiality of their account
  • Users are liable for all activities under their account

4.2 Prohibited Conduct

Users may not:

  • Use our services for illegal purposes
  • Violate any local, national, or international laws
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Harass, threaten, or abuse other users

5. Limitation of Liability

5.1 Disclaimers

  • Services are provided “as is” and “as available”
  • We do not guarantee specific results or outcomes
  • We are not liable for indirect, incidental, or consequential damages

5.2 Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of our services.

6. Payments and Pricing

6.1 Pricing

  • Prices are subject to change without prior notice
  • All prices are in Euros and include applicable VAT
  • Additional taxes or fees may apply depending on your location

6.2 Payment Terms

  • Payment is required at the time of service or product purchase
  • Failure to pay may result in service suspension

7. Refund and Cancellation Policy

7.1 Service Cancellation

  • Users may cancel services within 14 days of purchase without penalty
  • Refunds are processed according to our detailed refund policy
  • Cancellation must be submitted in writing via email

7.2 Refund Conditions

  • Refunds are subject to individual service terms
  • Partial refunds may be issued at our discretion
  • Refunds will be processed to the original payment method

8. Dispute Resolution

8.1 Governing Law

These terms are governed by the laws of Slovenia.

8.2 Dispute Resolution

  • We prefer amicable resolution of disputes
  • Mediation will be the first step in resolving any conflicts
  • If mediation fails, disputes will be resolved through competent courts (Ljubljana, Slovenia)

9. Contact Information

9.1 Communication

For any questions, concerns, or requests related to these Terms and Conditions or your data:

10. Changes to Terms

10.1 Modifications

  • We reserve the right to modify these terms at any time
  • Changes will be communicated via our website and email
  • Continued use of our services constitutes acceptance of new terms

Last Updated: 16.04.2025

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.